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Care Guide

We want you to get the best out of your furniture, so we’ve put together this Care Guide to help you take care for all of our products once you get them home.

  • Be careful with sharp edges on things like belt buckles to avoid snagging; if a snag does occur, cut off the excess and carefully tuck the end in - do not pull a thread under any circumstances.
  • Use protective arm caps where possible as this is the area most likely to show soiling. Arm caps produced from upholstery fabric should preferably be lined to minimise wear.
  • Seat, arm and back cushions, including fixed pads, should be regularly plumped up to maintain the shape of your suite; reversible seat and back cushions should be turned weekly; sitting on the front edges of cushions or on the arms of furniture may cause distortion or damage; If you notice creases developing (e.g. in the seat area) take care to smooth them out so they do not become permanent.
  • Keep sofas away from direct sunlight, particularly leather sofas as this will otherwise accelerate the natural ongoing discolouration process; also ensure the sofas are not touching walls and skirting boards - leather, especially Forest Brown, can mark walls due to its waxy coating; never place leather furniture against any heat source such as a radiator. Keep it at least 30 cm away.
  • Always follow your manufacturer's cleaning and care label instructions; clean all parts of a suite together, as slight colour changes can sometimes occur; a Textile Cleaning Kit contains products to deal with various emergencies and is a good thing to keep in the house.
  • Try to keep pets off your sofas. We know they’re cute and give you that face, but keeping them off the furniture will reduce the build-up of animal hair and help protect your upholstery from claw marks; also discourage lively children from using your new suite as a climbing frame if you want to prolong its lifespan!

Leather Sofas

Leather is a natural product. It breathes, is warm and has individual characteristics, which makes each hide unique. Leather will always display traces of its origin such as brands, scars, creases and growth. These hallmarks add character to the suite and do not affect the wearing qualities of the product. Leather is highly resilient, durable over time and develops a patina that increasingly enhances its appeal.

  • With any cleaning process, wipe the leather and do not use a rubbing action; liquids should be quickly raised from the leather by using the edge of absorbent paper towels and then dabbing the area lightly with clean towels.
  • Suede, Nubuck and Aniline leathers require particular care, as they lack a protective coating. Use products specifically designed for these types of finish and follow instructions carefully. Always test any cleaning process on an unseen area.
  • Perspiration and natural oils from the skin and hair can have a damaging effect on the finish of leather; cleaning is particularly recommended where hands, bare arms or heads rest on the hide and is likely to be needed a couple of times a week; certain non-colourfast clothing such as denim can stain light coloured leather if it comes into regular contact.
  • On pigmented or protected, semi-aniline leather, dust should be removed by vacuuming and followed by wiping with a slightly damp cloth, using a mild soap if there is any indication of grease, followed by buffing with a soft, dry cloth.
  • Excessive wetting or rubbing are to be avoided.
  • Leather Protection Cream should be applied when new and then two to four times a year. Soft Leather Cleaner should be used prior to the protection cream and more frequently when needed. Do not use 'Hide Food' or furniture polish on upholstery leather.
  • Ball point pen remover can be used to deal with ink marks and is generally successful if action is taken quickly. The ink penetrates more deeply over time and professional assistance is then requires.

Fabric Sofas

We have a wide range of fabrics available, in an array of colours. Whilst less high maintenance than leather, fabric sofas and furniture has their own set of care requirements to keep them looking top-notch.

  • Loose covers should be cleaned regularly in accordance with the manufacturer's instructions; some slight shrinkage may occur, even with dry cleaning; when removing and replacing loose covers, pull the fabric.
  • If washed, replace the covers when just slightly damp to ensure a better fit and minimise creasing; do not replace covers whilst actually wet, as this could damage the upholstery materials; allow the covers to settle on the furniture for a day or so; ironing may not be needed but, if this is required, iron the covers on the furniture using a damp cloth.
  • Upholstery can be lightly vacuumed or gently brushed to remove dust, but take care if vacuuming delicate fringe and braid details. Use only a brush, not a vacuum cleaner, on feather or down filled cushions, to avoid pulling feathers o
  • Wood or decorative facings require minimal maintenance, and should be occasionally wiped with a damp cloth to remove dust. Do not use polishes or solvents, which might damage either the facings or the adjoining fabric.
  • To avoid damaging your upholstery, if you spill something, act quickly to mop and blot liquid with a clean white cloth. If this is not sufficiently effective, and you decide to risk more drastic action - which could itself cause damage - use a clean cloth to apply water and immediately blot again to draw out the spilt liquid; repeat as necessary. Try to avoid spreading the stain and do not over-wet. Do not use detergents. Do not rub.

Sofa Beds

Great for when guests come to stay, sofa beds offer the perfect combination of form and functionality. So here are a few care tips that will help you keep them looking and working at their best.

  • Follow care instructions for fabric or leather upholstery, dependant on what type of sofa bed you have.
  • Turn and vacuum the mattress regularly.
  • Be careful not to sit right on the edge of the bed frame as this may cause it to bend.
  • Clean up any spills quickly to avoid staining; use soapy water, but apply the water sparingly and make sure the area is fully dry before putting sheets back.

Beds & Mattresses

Our range of beds and mattresses are designed to give you the best night’s sleep possible, so you want to keep them in good condition. Here are a few top tips for caring for you bed and mattress.

  • Use a mattress-protector to help keep the mattress clean.
  • If you have a standard pocket sprung mattress, turn it every month or so to avoid dips or sagging developing; Memory foam topped mattresses should not be turned, but can be rotated to keep them in a good condition.
  • Vacuum your mattress regularly to remove dust and debris.
  • Clean up any spills quickly to avoid staining; use soapy water, but apply the water sparingly and make sure the area is fully dry before putting sheets back.
  • Sprinkle baking soda on the mattress and vacuum off after approximately 20 minutes to reduce odours.
  • No jumping on the bed! We know, it’s fun, but it will damage both the springs in your mattress and the structure of your bed frame.

Rugs

Our collection of rugs is full of beautiful designs that are great for freshening up your living space. But living on the floor means they are liable to go through some serious wear and tear. Here’s how to keep them looking their best.

Indoor Rugs

  • Vacuum your rug regularly to maintain vibrancy of colours.
  • Give your rug an occasional gentle shake to keep the worst of dust and debris off.
  • Washing will depend on the particular rug you own and the materials it’s made of – check the label.
  • Small woven cotton rugs may be hand- washed gently in cold water – but always check the label for your individual rug.
  • For large woven cotton area rugs, we recommend professional cleaning only.
  • Do not machine wash, bleach, or tumble dry.

Outdoor Rugs

  • Vacuum your rug regularly to maintain vibrancy of colours
  • Give your rug an occasional gentle shake to keep the worst of dust and debris off.
  • All polypropylene area rugs can be scrubbed, hosed down and bleached.
  • Do not machine wash or tumble dry.
  • Air-dry only.

Cushions

Keep those cushions look fresh and comfy with these simple care tips.

  • Plump cushions regularly to maintain their shape.
  • Remove covers and wash – follow instructions on cushions tags.
  • Clean up any spills quickly to prevent staining.

Lighting

To get the best use out of your light fittings, there are a few things to take into consideration in order to care for them.

  • Ensure you have the correct fixtures and fittings for the lighting product you order.
  • Ensure you use the correct bulb for you lights.
  • Lightly dust regularly to keep them clean and clear.
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