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Privacy policy

Darlings of Chelsea is committed to protecting your privacy. All information will be collected lawfully and in accordance with the Data Protection Act 1998.

We collect information about you for 3 reasons:

We may contact you from time to time by email and post with our latest offers and new products. You can opt out of these emails by clicking unsubscribe in the email. You can opt out of receiving our mail outs by contacting our head office. We will not pass your email address on to any third parties. 

The type of information we will collect about you includes:

We will never collect sensitive information about you without your explicit consent and the information we have will be accurate and up to date. You can check the information that we have about you by emailing us. If you find any inaccuracies please let us know and we will delete or correct it for you.

We use technology to track the patterns of behaviour of visitors to our site. We use cookies as the means to hold the contents of the shopping basket. We require both permanent and session cookies to be enabled for the shopping basket to work. This does not affect your statutory rights as a consumer.

 USES MADE OF THE INFORMATION

 We use information held about you in the following ways:

5.2 We may also, very occasionally, make your postal address details available to similar and interesting companies, whose products may interest Darlings of Chelsea customers. If you do not want us to do this then you can let us know by e-mailing us at i[email protected]

5.3 If you are an existing customer, we will contact you by post, e-mail or telephone with information about goods and services similar to those which were the subject of a previous sale to you.

5.4 If you are a new customer, and where we permit selected third parties to use your data, we (or they) will contact you by post, e-mail or telephone if you have consented to this.

5.5 If you do not want us to use your data in this way, or to pass your details on to third parties for marketing purposes then please call let us know by emailing us at [email protected]

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