Along with providing stunning handcrafted furniture made from the highest quality fabrics and leather, the most important thing to us is our customers. At Darlings of Chelsea we pride ourselves on providing award winning customer service.
WINNER OF THE BEST CUSTOMER FOCUS AWARD - THE BEST BUSINESS AWARDS
Darlings of Chelsea has set themselves apart from their competitors with superior customer service. In the extremely competitive retail industry, Darlings of Chelsea excels from the first point when a customer walks into a showroom. Many of the staff have been with the company a long time and they know the business inside out. Many have interior design qualifications as well. Home visits are made to make sure the new furniture will fit and temporary furniture is provided while customers wait for their delivery.
WINNER OF BEST CUSTOMER SERVICE AT THE BRILLIANT BUSINESS AWARDS
TORI THAMES CHOSE THE KNIGHTSBRIDGE RANGE FOR THE LE FOURNIL DE PIERRE BAKERY AT HARRODS 102 DEVELOPMENT.
“I specified the Knightsbridge range by Darlings of Chelsea for Le Fournil de Pierre, a French bakery in the Harrods 102 development. We are delighted with the quality of the leather and the level of craftsmanship in both the sofa and chairs. The service was exceptional and they even managed to produce and deliver the furniture in a very quick time frame. I would not hesitate to recommend the company and product, and will most certainly be ordering again soon.”
WE SUPPLIED 14 BESPOKE SOFAS IN A MIXTURE OF GORGEOUS LINWOOD AND ROMO FABRICS FOR A NEW HOTEL IN THE SWISS ALPS
“Darlings of Chelsea created 14 bespoke pieces for my latest project. I am delighted with the excellent finish, attention to detail, and the company's professionalism. It was a pleasure working with their dedicated team and I would recommend them highly.”
OUR ST JAMES RANGE IN THE STOREHOUSE OF FOULIS, ROSS-SHIRE
“We now have a restaurant and farm shop here. With a large emphasis on local produce and seasonal cooking in the restaurant. We have a menu that changes daily and a very wide selection of clientele. The sofa area is used by an enormous amount of people for coffee and to read the newspapers. They really have proved to be a huge success and pretty much on a daily basis people comment on how comfy they are.”
OUR BELGRAVIA RANGE IN MIDDLETON LODGE
“Mr Darling, having visited your showroom in Fulham just last month, I was delighted to receive yesterday the 4 seater and two 3.5 seater Belgravia's in Moorland Peat I ordered. Initially you kindly sent me some samples in the post, the knowledge of your staff in the shop is excellent and the delivery guys were superb. I am most impressed with the service you have provided but best of all, the sofas look and feel of the highest quality. I will not hesitate to recommend Darlings of Chelsea to my friends and family. Thank you very much for all your help.”
11 PIECES FROM OUR AUSTIN CHESTEFIELD RANGE WERE CHOSEN BY CAFE DES ARTS
“We are so pleased with the chairs; they look great, are incredibly comfortable and are the first seats taken in the café by customers. They’ve also helped us to achieve the atmosphere and ambience that we were aiming for, which is assisting the café to stand out amongst its competitors. We have no hesitation in recommending Darlings of Chelsea.”
OUR CHELSEA RANGE WAS CHOSEN BY MARK CULLUM, PUB MANAGER OF THE PARSON WOODFORDE
“Fantastic sofa's....when pub no 2 gets the go ahead I'll be buying some more from you...thanks for your help with this bit of the project.”