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Customer Testimonials

Along with providing stunning handcrafted furniture made from the highest quality fabrics and leather, the most important thing to us is our customers. At Darlings of Chelsea we pride ourselves on providing award winning customer service.

WINNER OF THE BEST CUSTOMER FOCUS AWARD - THE BEST BUSINESS AWARDS


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Commenting on the award in the Best Customer Focus category to Darlings of Chelsea, Andrew Areoff, Chairman of the Judges, said:

Darlings of Chelsea has set themselves apart from their competitors with superior customer service. In the extremely competitive retail industry, Darlings of Chelsea excels from the first point when a customer walks into a showroom. Many of the staff have been with the company a long time and they know the business inside out. Many have interior design qualifications as well. Home visits are made to make sure the new furniture will fit and temporary furniture is provided while customers wait for their delivery.



Andrew Areoff, Chairman of the Judges, Best Business Awards

WINNER OF BEST CUSTOMER SERVICE AT THE BRILLIANT BUSINESS AWARDS


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Due to our reputation for high quality furniture and fantastic customer service, we are often chosen to provide sofas and furnishings for large interior decorating projects, as well as film and television projects. We are also chosen by high profile busin




TORI THAMES CHOSE THE KNIGHTSBRIDGE RANGE FOR THE LE FOURNIL DE PIERRE BAKERY AT HARRODS 102 DEVELOPMENT.


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“I specified the Knightsbridge range by Darlings of Chelsea for Le Fournil de Pierre, a French bakery in the Harrods 102 development. We are delighted with the quality of the leather and the level of craftsmanship in both the sofa and chairs. The service was exceptional and they even managed to produce and deliver the furniture in a very quick time frame. I would not hesitate to recommend the company and product, and will most certainly be ordering again soon.”



Tori Thames, SLLB Architects, Harrods

WE SUPPLIED 14 BESPOKE SOFAS IN A MIXTURE OF GORGEOUS LINWOOD AND ROMO FABRICS FOR A NEW HOTEL IN THE SWISS ALPS


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The hotel is due to be featured in GQ magazine soon.

“Darlings of Chelsea created 14 bespoke pieces for my latest project. I am delighted with the excellent finish, attention to detail, and the company's professionalism. It was a pleasure working with their dedicated team and I would recommend them highly.”



Ashlee Benis, Designer, ABENIS Properties

OUR ST JAMES RANGE IN THE STOREHOUSE OF FOULIS, ROSS-SHIRE


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A restaurant within a fully restored, 18th Century, Grade A listed building.

“We now have a restaurant and farm shop here. With a large emphasis on local produce and seasonal cooking in the restaurant. We have a menu that changes daily and a very wide selection of clientele. The sofa area is used by an enormous amount of people for coffee and to read the newspapers. They really have proved to be a huge success and pretty much on a daily basis people comment on how comfy they are.”



Quentin Stevens, The Storehouse of Foulis

OUR BELGRAVIA RANGE IN MIDDLETON LODGE


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An exceptional Georgian country house set in 200 acres of private parkland in rural Yorkshire.

“Mr Darling, having visited your showroom in Fulham just last month, I was delighted to receive yesterday the 4 seater and two 3.5 seater Belgravia's in Moorland Peat I ordered. Initially you kindly sent me some samples in the post, the knowledge of your staff in the shop is excellent and the delivery guys were superb. I am most impressed with the service you have provided but best of all, the sofas look and feel of the highest quality. I will not hesitate to recommend Darlings of Chelsea to my friends and family. Thank you very much for all your help.”



James Allison, Owner, Middleton Lodge, Yorkshire

11 PIECES FROM OUR AUSTIN CHESTEFIELD RANGE WERE CHOSEN BY CAFE DES ARTS


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The Sussex Autistic Community Trust was searching for a specific range of furniture for its social enterprise project, Café des Arts, in Robertson Street, Hastings. The Director, Jean Rose was clear that any furniture within the café was to be high-end, u

“We are so pleased with the chairs; they look great, are incredibly comfortable and are the first seats taken in the café by customers. They’ve also helped us to achieve the atmosphere and ambience that we were aiming for, which is assisting the café to stand out amongst its competitors. We have no hesitation in recommending Darlings of Chelsea.”



The Sussex Autistic Community Trust

OUR CHELSEA RANGE WAS CHOSEN BY MARK CULLUM, PUB MANAGER OF THE PARSON WOODFORDE


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Our Chelsea range was chosen by Mark Cullum, pub manager of The Parson Woodforde, a fantastic freehouse and restaurant just outside Norwich.

“Fantastic sofa's....when pub no 2 gets the go ahead I'll be buying some more from you...thanks for your help with this bit of the project.”



Mark Cullum, The Parson Woodforde, Norwich

OUR MORELLIA CORNER SOFA WAS CHOSEN BY ANDREW PETTIE, DEPUTY TV AND RADIO EDITOR FOR THE DAILY TELEGRAPH


“My job involves writing about television for The Daily Telegraph, frequently from home, so I put a considerable effort into finding the right sofa for my flat. I was surprised, as I visited showroom after showroom and trawled the internet, how difficult it was to find stylish, well-made furniture at a reasonable price. Until, that is, a friend recommended Darlings of Chelsea. I visited two of their showrooms, in Finchley and Fulham, and on both occasions was impressed by the helpful efficiency of the staff and the variety and quality of the furniture on show. Once I'd chosen the sofa I wanted, a Morellia Corner Sofa, the rest of the process - choosing fabrics, ordering and arranging delivery - was as slick and straightforward as the Darlings website. The sofa itself is fantastic; not a single person has walked into my flat since its arrival without cooing in admiration and asking me where I got it. In short, buying furniture from Darlings of Chelsea was an unqualified success; I would recommend them to anyone.”

Andrew Pettie, Deputy TV & Radio Editor of The Daily Telegraph

RICHARD DUNWOODY


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5 times Winner of Jump Jockey of the Year and 4 time winner of the King George VI - A very successful jockey! We supplied furniture to his home in London.