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Product Care Guide


To ensure you enjoy your sofa for years to come, we’ve put together a handy product care guide to help you get the best out of your furniture once you get it home.  


  • Snags can happen on sofas, especially if there are shape edges such as belt buckles. If one does occur, don’t panic – cut off the excess thread and carefully tuck the end in. Do not pull the thread!  


  • Protective arms caps on your sofa can help to reduce wear and tear. If possibly, make sure your arm cap is lined to minimise wear and maximise longevity. 


  • A regular plumping of your sofa seat, arm, and back cushions (including fixed pads) will help to maintain the shape of your sofa. Reversible seat and back cushions should be turned weekly. If too much time is spent sitting on the front edges, this may cause distortion or damage – if you do notice creases developing, take care to smooth them out so they don’t become permanent. 


  • Direct sunlight can negatively impact on your sofa’s colour, particularly if it’s a leather sofa. Take care that your leather sofa isn’t touching a wall or skirting board to prevent any marking and make sure it is at least 30cm away from any heat sources such as a radiator. 


  • Each sofa has its own unique cleaning and care label instructions and should be followed when cleaning your sofa. Always clean your sofa in its entirety as slight colour changes can occur. A textile cleaning kit has the relevant products you may need to deal with any emergencies and is a good thing to keep in the house. 


  • Pets are part of the family so it can be difficult to deny them some cuddle time on your sofa. But keeping them off the furniture will help to reduce the build-up of any animal hair and avoid any claw marks or scratches on your upholstery.  


Leather is a natural product. It breathes, it is warm and has individual characteristics, which makes each leather sofa unique. It will always display traces of its origin such as brands, scars, and creases – all of which add character to your leather sofa and don’t impact on the wearing qualities of your furniture. One of the reasons leathers sofas are so popular is because of their resilience and durability, and over time they develop a patina which increasingly enhances its appeal. 


Cleaning Tips 

  • When cleaning your leather sofa, wipe the leather and do not use a rubbing action – liquids should be absorbed quickly by using the edge of a paper towel and then dabbing the area lightly with clean towels. 


  • Different types of leathers have different care requirements so make sure to check the instructions on your leather sofa when you get it home. Suede, Nubuck and Aniline leathers lack a protective coating so will need cleaning products specifically designed for this type of finish. Always test any cleaning process on an unseen area. 


  • Perspiration and natural oils from the skin can have a damaging effect on the finish of your leather sofa, we recommend cleaning where hands, barearms, or heads rest on the hide a few times a week. Certain non-colourfast clothing such as denim can stain lightly coloured leather if it comes into regular contact. 


  • On pigmented or protected, semi-aniline leather, remove any dust by vacuuming and then wipe with a slightly damp cloth. If there is any indication of grease on your sofa, use a mild soap, followed by buffing with a soft, dry cloth. 


  • Don’t use too much water or vigour when cleaning your sofa. 


  • Apply Leather Protection Cream when new and then two to four times a year. Soft Leather Cleaner should be used prior to the protection cream and more frequently when needed. Do not use ‘Hide Food’ or furniture polish on your leather sofa. 


  • Ball point pen remover can be used to deal with ink marks and is generally successful is used quickly. The longer is it left to absorb into the leather, the hard it is to remove. 


We have a wide range of stylish contemporary fabric sofas and traditional fabric sofas available, in an array of colours. While not as high maintenance as leather, there are some simple steps you can take to ensure your fabric sofa looks as good as the day you brought it home.  


  • If you have a loose cover sofa, the loose covers should be removed and cleaned regularly in accordance with the manufacturer’s instructions. Some slight shrinkage may occur, even with dry cleaning – when replacing loose covers back onto your sofa, pull the fabric. 


  • If washed, replace the covers when they’re slightly damp (not wet) for a better fit and to minimise creasing. Allow the covers to settle on the sofa for a day or so – if you do need to iron them, you can do so on the furniture using a damp cloth. 


  • Your fabric sofa can be lightly vacuumed or gently brushed to remove dust but take care around the delicate fringe and braid details of your sofa. If you have feather or down filled cushions, only use a brush to avoid pulling any feathers out. 


  • Wood or decorative facings on your fabric sofa will require minimal maintenance – simply wipe down occasionally with a damp cloth to remove dush. Don’t use any polishes as they may damage the facings or adjoining fabric. 


  • If you spill something on your velvet sofa, act quickly to mop and blot the liquid with a clean white cloth. If this doesn’t solve the problem, take a cloth with some water and blot to draw out the liquid. Be aware this could itself cause damage so only do it if it’s necessary. The key is to avoid spreading the stain. Do not use detergents or rub the liquid. For more information, check out our blog on how to take of a velvet sofa. 


Sofa beds are ideal for when guests come to stay, and offer a stylish, comfy place to sit during the day. Keep them looking their best by doing the following: 


  • Your leather sofa bed will have different care instructions to your fabric sofa bed, make sure to follow the care instructions for your specific sofa bed. 


  • Turn and vacuum the mattress regularly. 


  • Take care not to sit on the edge of the bed frame as this may cause it to bend. 


  • Act quickly if there are any spillages – mop and blot, only using soapy water if it’s necessary. Make sure the affected area is dry before putting the sheets back. 


Our range of luxury beds and mattresses have been designed to give the best night’s sleep possible, so it helps to keep them in good condition. Here are some tips for caring for your bed and mattress. 


  • Use a mattress-protector to keep your mattress clean. 


  • If you purchase one of our pocket-sprung mattresses, we’d recommend turning it monthly to avoid any dips or sags developing. Memory foam topped mattresses shouldn’t be turned but rotated. 


  • A regular vacuum will remove any dust and debris. 


  • Act quickly to clean up any spills – use some soapy water sparingly and make the sure the mattress is fully dry before putting the sheets back in place. 


  • Sprinkling baking soda on the mattress and vacuuming after 20 minutes will reduce odours. 


  • Resist the temptation to jump on the bed as this can damage the springs or the structure of your bed frame. 



Keep your scatter cushions looking fresh and comfy with these simple care tips: 


  • Plump your cushions regularly to maintain their shape. 


  • Remove covers and wash, following the instructions on that specific cushion. 


  • Clean up any spills quickly to prevent staining.