The Otley is a wingback chair with timeless style and a luxuriously... (more)Where Can I View This?
The Otley is a wingback chair with timeless style and a luxuriously comfortable seat that would look right at home beside your fireplace. Sink into its deep cushions and feel cocooned by its winged sides and scrolled arms. Whether you like the idea of a traditional leather wingback or want to add a splash of colour to your interior with a vibrant velvet, you're sure to find the perfect match for your living space in our extensive collection of over 170 fabrics and leathers. All our chairs are handmade by expert craftspeople in the UK, using a combination of traditional skills, new technology and the finest materials.
From the date of ordering, your new furniture will be delivered in around 10 - 12 weeks.
How our delivery works
Once your item(s) are ready for delivery, our third party delivery team will contact you to organise a delivery date. The working day before your delivery date they will contact you between 9 a.m. and 5 p.m. to give you a 2 hour time-slot.
On the day of delivery, our team will take your item(s) into your room of choice; they will unpack and assemble them and take aware and recycle the packaging. Please let them know if you want to keep the packaging.
Non-UK Mainland deliveries
For a delivery outside of the UK or to a non-UK Mainland address, our third party delivery team can deliver to a port/shipping company of your choice at no extra cost. For an additional charge we can arrange delivery to an address outside mainland UK. Please note: warranties and guarantees do not extend to goods that are shipped outside mainland UK.
14 day returns
Most of our items can be returned for a full refund no questions asked. If you don’t love your new furniture please contact us, and we will let you know how to return it to us.
Unfortunately there are some exceptions to this rule, such as items purchased from our clearance warehouse, small items, soft furnishings and bespoke items. Bespoke items are those that have been made in a fabric or altered to your specifications outside our normal range.
We allow you 14 days from date of delivery for you to inspect your goods to make sure that they are what you want. If you are not sure you are going to keep your item(s), all we ask is that you leave all tags, mattress packaging etc intact; only remove these items once you are sure you are keeping your items.
For more information please see our FAQ’s
Recycling your old item
If you need your old items to be recycled, we can organise this with our third party delivery team when we deliver your new ones. If you would like to use this service please contact your sales representative who will provide you with a quote.
Add 5 year protection against accidental spills, rips, tears, burns and more...
We appreciate how much of an investment your new furniture is and- as such - we offer The Premier Care Insurance Programme to help you protect that investment.
THIS DOES NOT APPLY TO CLEARANCE ITEMS
PremierCare protects and restores your furniture for staining covers staining resulting from:
Please note: Other stains not listed here are included.Stain removal is subject to terms and conditions.
Accidental Damage Cover
PremierCare covers common household accidents resulting in a:
Deliberate/negligent damage by your child or pet is limited to one claim of each for the life of the policy.
PremierCare covers structural defects listed below:
Please note, this is for cover after the end of your Manufacturing guarantee against manufacturing faults and defects - not against accidental damage.
We understand that sofa shopping can be thirsty work; we aim to make your experience as relaxed as possible with teas, coffees and refreshments available in every store. Leave your children in the kids corner and make your decisions in peace.Find Out More About Us
We have won "Best Customer Service" at the Brilliant Business Awards and also "Best Customer Focus" at the Best Business Awards. With a dedicated customer service team and your own account manager to take you from purchase through to delivery, our levels of care and support are second to none.Find Out More About Us
Most of our ranges have added design features which we believe make them stand out. With the exception of our European ranges, the majority of our sofas are hand crafted here in the UK.Find Out More About Us
For the quality of the product, our prices are the most competitive in the UK. If you find it cheaper, feel free to let us know.Find Out More About Us
We know you don't want the same sofa as your neighbour - with award winning, exclusive ranges to choose from, you are guaranteed to create something as individual and unique as you!Find Out More About Us
"Darlings of Chelsea, a respected and trusted name, is a top leather and fabric sofa company" - The Telegraph,
"Designer Style" - BBC Good HomesFind Out More About Us